Privacy Policy

Last updated: January 26, 2026

SubText ("we," "our," or "us") operates the Subtext application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

Payment Data

We do not store or collect your payment card details. That information is provided directly to our third-party payment processor, Paddle, whose use of your personal information is governed by their Privacy Policy.

2. How We Use Your Data

We use the collected data for various purposes:

  • To provide and maintain the Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features when you choose to do so.
  • To provide customer support.
  • To monitor the usage of the Service.
  • To detect, prevent, and address technical issues.

3. Merchant of Record (Paddle)

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your data related to payments is processed by Paddle in accordance with their privacy policy, which can be viewed at https://www.paddle.com/legal/privacy.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used (e.g., Google Analytics).

Authentication Provider

We use Clerk to provide authentication and user management services. Clerk securely manages your login credentials and authenticates your identity. For more information on how Clerk handles your data, please visit their Privacy Policy.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: feedback@usesubtext.app